Frequently Asked Questions (FAQs)

We have created this list of some of the most frequently asked questions we receive. Please read these before contacting us to see if the answer to your question is already here.

Q: How much is the shipping charge?

A: Our shipping rates are determined by which shipping is $4.95 and international shipping costs are a flat rate of $14.95. All international packages are sent via FedEx Priority and FedEx First Class International.

Q: Will you match a price on the same product from another company?

A: Yes. We will match the price of any product we sell. We guarantee that our prices are the lowest. We will not match prices found on eBay or illegitimate stores. Please email us with any questions you may have.

Q: I own a gym or retail store and would like to buy products from you for resale. Can you send me a wholesale price list?

A: Take advantage of our bulk discounts.

Q: Is [any product] legal to import into my country?

A: We do not know. Check with your country's Customs office or other drug control agency. We will attempt to maintain a list of the appropriate organization to contact in various countries. See Customs Information web page.

If you have any information for your country that we do not list, please let us know.

Q: I have been diagnosed with [any medical condition] and I am taking [any prescription medication or nutritional supplement]. Can I use [any nutritional supplement]?

A: We cannot answer these questions. We do not have a medical doctor on staff, nor would one want to give medical advice through e-mail or over the phone. Please consult a physician. A medical doctor who is familiar with your current medical situation can meet with you in person to give advice about what interactions may exist between a combination of medical conditions, drugs and nutritional supplements and make recommendations for your specific situation.

Q: I selected USPS as my shipping method. How can I track my package?

A: You will receive an email with a tracking number. This is not a tracking number, but a delivery confirmation number. Currently, there is no way to track your pacakges.

Q: Is there any sort of Money Back Guarantee?

A: Yes! There's a lifetime guarantee for one used bottle and any other unused bottles, less shipping.